Jordan Abu-Sirriya
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Activity overview
Latest activity by Jordan Abu-Sirriya-
Jordan Abu-Sirriya created an article,
Getting Started with Your New Account
Welcome to our service! Follow this guide to set up your new account and get started quickly:Verify Your Email: After registration, you’ll receive an email with a verification link. Click the link ...
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Jordan Abu-Sirriya created an article,
How to Reset Your Password?
If you’ve forgotten your password or want to change it for security reasons, follow these simple steps to reset your password:Go to the login page and click on the “Forgot Password?” link.Enter you...
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Jordan Abu-Sirriya created an article,
What are the Steps to Claim a Warranty?
If you’re experiencing an issue with a recently purchased product, here’s a step-by-step guide to help you verify your purchase, troubleshoot the issue, and submit a warranty claim if applicable.1....
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Jordan Abu-Sirriya created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Jordan Abu-Sirriya created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Jordan Abu-Sirriya created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Jordan Abu-Sirriya created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Jordan Abu-Sirriya created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Jordan Abu-Sirriya created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Jordan Abu-Sirriya created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...